Where are you located?
We are located in the beautiful and charming historic district of Old Southwest at:
20 Walnut Ave. SW
Roanoke, VA 24016
A parking lot at the rear of the building has wheelchair accessibility. There is more parking available in the lot beside Avenues to Wellness (16 Walnut Ave. SW), and of course, there is always street parking available as well.
How many cats are on-site?
We have two cat rooms. The floor-level cat room will hold 4-5 cats as it is a smaller area. The upstairs cat room is larger and can accommodate 8-10 cats. We want to get as many cats out of the shelter as possible while doing it appropriately. Cats deserve a clean, non-crowded space to maintain their mental, emotional, and physical wellbeing.
Where do the cats come from?
All of the cats are adoptable and pulled from local shelters and cat rescues. We will be alternating with these shelters.
Why is there a fee to the cat room?
While we have made the fee as inexpensive as possible, there is a fee for entry to the rooms for two reasons:
ONE: to avoid loitering that could be unsafe for the cats.
TWO: Running a cat café is expensive. We maintain a safe, clean, and comfortable space for our kitties 24/7/365 and this comes with a hefty price tag. We want to keep our doors open to continue to be a haven for cats as they await their forever homes. All proceeds go towards the wellbeing of our beloved cats and the cafe they call home.
Can I volunteer?
Yes! Please get in touch with the shelters we have listed on our website and fill out a volunteer form. We would love to have you!
Can I bring my cat?
We know you love your cat and are sure we’d love them too, but by law, we cannot accept cats within our facility that don’t come from a contracted shelter or rescue. We’d love to see pictures of your fluffy friend though!
Are reservations required?
Reservations are recommended, especially on weekends. It’s the only way to guarantee we have a spot for you when you get here! Walk-ins are welcome, but be aware there could be a wait! Hang out in the café, feast your eyes on local art, and get cozy in our comfy waiting area while you wait your turn!
Do I need to fill out a waiver?
Waivers are required for entry to the cat rooms. Each person in your party over the age of 18 must sign this. Any person under 18 must be accompanied by an adult over 18 and the adult must fill out the waiver for said child. If you book online, this will be filled out before your appointment.
What if I only want a drink or snack?
By all means! Our café is separated from the cat rooms with some visual access to the kitties in the entry-level room. Grab a seat or grab and go! We are glad you enjoy our drinks!
Can you take this cat I found?
As much as we would love to help, we only take cats from partnered shelters. The cats we receive are all temperament tested and vetted through our chosen shelter. If you reach out, we can always direct you to the right place.